How to Enroll

Signing up for Electricity in Texas is a quick and easy process.

You have two options:

First Option: Call 888-460-4521 to submit the order by phone. We are available Monday through Saturday, 8 a.m. to 8 p.m. It only takes about five minutes. Most customers prefer this method as we’re able to answer any questions you may have.

Second Option: Follow this link to our secure Ambit Customer Enrollment Page. Start by entering your State and Zip Code. Call us at 888-460-4521 with any questions regarding the form. Refer to the question/answers below, and the FAQ page for further information on the process.

Do you need your Electricity turned on within 24 hours?

Ask about Ambit’s Expedite service. For a small fee that will be charged to your first bill, Ambit Energy will turn your electricity on within 24 hours.

For more about the EXPEDITE visit our “Need it on ASAP” page.


A Verification Call Protects You

As a safeguard for the consumer, once your form has been submitted, you will receive a Verification Call to confirm your request. This is to confirm the exact address and to confirm that the submission is a legitimate request for service.

If you are switching, there is no need to contact your current provider.



When you become an Ambit Energy customer, you’ll receive a ‘Welcome Gift’ just for enrolling.  That gift is a travel voucher good for a 3-Day/2-Night stay for two persons at a 3-Star hotel at one of 25 destinations.

Questions People Ask:

Once I am an Ambit customer, who do I call if the power goes out?

You will call the same Local Wires Company you would call right now. In the state of Texas, these companies are:

  • Oncor Electric Delivery
  • Centerpoint
  • AEP Central
  • AEP North
  • Texas New Mexico Power


How long will it take for the switch to “take effect?”

The Standard Switch will take place in 4-7 business days.  You can also select a switch date, up to 90 days in the future, for a fee of approximately $5.00. If you need your service started in 24 hours, Ambit Energy also offers an Expedite with a small fee charged to your first bill.

When will I receive my free 2 night-stay hotel voucher?

As soon as the order is complete, your voucher will be sent to you in an envelope along with a “Welcome” letter. This coupon is good in 25 cities across the U.S. San Antonio is one of those cities. You are responsible for the approximately $12-15 per night hotel taxes. Still a great deal on a $98 per night room.

Can I pay my bill online?

Yes. Upon enrollment you will be given all the details regarding your option to pay your bill online. You will be provided website access to all details regarding your account including usage history, reward point amounts, and all bill pay options.



Providing Low Residential Electricity Rates in Texas


Monday – Saturday 8 a.m. to 8 p.m

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