FAQ

 

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How much will I save?

That depends on how high your rate is right now, and how much electricity you use.

Some residents save $25 a month, some are saving over $125 a month.

Check your bill for “the average price per kW you paid for electricity service this month is:..” This phrase is sometimes in very small print. The number following that phrase is your current final rate. We have helped hundreds of customers with their option to save and we have found that some consumers are paying as high as 20 cents per kWh.

The more electricity you use, the more you will save. Most small homes use around 1000 kWh in the winter, but use much, much more in the summer. Bigger homes in Texas use as much as 4000 to 5000 kWh’s in the summer. With our low rates, we have customers saving well more than $100 a month in the summer.

If you have any questions about reading your current bill, feel free to give us a call at 888-460-4521 . We enjoy sharing our knowledge of the process. In fact, this is what sets us apart from other providers. We will tell you all about the process with no pressure to use our service.

You can also email your questions to Info@lowelectricityratesintexas.com.

      • Oncor Electric Delivery
        888-313-4747
      • Centerpoint
        800-332-7143
      • AEP Central
        866-223-8508
      • AEP North
        866-223-8508
      • Texas New Mexico Power
        888-866-7456

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Does it cost anything to switch providers?

No. You don’t even need to contact your current provider. If you are comfortable with all the information provided at this site you can even switch without calling anyone by using our Secure Customer Enrollment page.


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When will the switch occur? How soon?

The standard switch will happen in 4 to 7 days. This means you can start saving real soon. Further, you can select a date past the 7 days, if you like. This would be a benefit to a customer who knows when the contract with their current electricity provider will expire. In this case, you can choose your new rate and plan now, but pick the date you would like it to start. You can choose a day up to 90 days in the future.

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I am in a contract. What are my options?

Some folks are locked into long-term contracts with a high rate. If you fall into this category, it would be wise to calculate whether or not you will save money by paying the cancellation fee and switching providers to get a significantly lower rate. I have had customers in this situation and they have paid their cancellation fee to realize the long-term savings. Call for a quick audit of your situation. We’ll will give you straight answers. If it doesn’t make sense financially to terminate a contract, we’ll make that clear.

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If I switch, where will my electricity come from?

You will have the same local wires company as you do now. Here are all 5 local companies in Texas.

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Will the reliability of my electric service change?

No. (See, in part, the answer above). No matter which Retail Electric Provider (REP) you choose, your Ambit Energy will continue to be delivered safely and reliably by the Local Wires Company; a company still regulated by the Public Utility Commission of Texas.

 

 

What happens if I have an emergency or we have a Ambit power outage?

A 24 hour emergency service phone number will be provided on your new bill. That number is the same number on the bill you get with your current provider.

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THERE IS NO COST TO SWITCH !!!

Providing Low Residential Electricity Rates in Texas

888-460-4521 info@lowelectricityratesintexas.com

Monday – Saturday 8 a.m. to 8 p.m

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